WD97: Send To PowerPoint Fails

ID: Q164687

The information in this article applies to:

Microsoft Word 97 for Windows
Microsoft PowerPoint 97 For Windows

SYMPTOMS

When you use the "Send To:" feature in Word to send a Word file to PowerPoint, you may receive the following error message:

C:\<windows>\Temp\~present.rtf

Sorry, this type of file cannot be opened by PowerPoint Viewer.

CAUSE

You installed the Microsoft PowerPoint Viewer for Windows 95.

This installation caused the PowerPoint Viewer to register itself as the PowerPoint Server, replacing PowerPoint 97 as the PowerPoint server.

RESOLUTION

PowerPoint 97 has to be re-registered as the PowerPoint Server. To register PowerPoint 97 again, use the following steps:

Quit all open Office programs.

On the Windows Start menu, click Run.

On the Open line, type powerpnt /regserver, and then click OK.

NOTE: PowerPoint 97 will briefly start up and then quit. This forces PowerPoint 97 to register itself as the PowerPoint server. You will now be able to use the "Send To" feature from Word 97 to send a Word document to PowerPoint 97, and you will still be able to use the PowerPoint Viewer for Windows 95 to view your older PowerPoint files. The viewer will not view PowerPoint 97 files.

For additional information, please see the following article in the Microsoft Knowledge Base:

Q162711 Cannot Open PowerPoint 97 Files in 32-Bit Viewer

STATUS

Microsoft has confirmed this to be a problem in Microsoft PowerPoint 97 for Windows.

MORE INFORMATION

For more information about this problem and how to correct it, see PowerPoint 97 Readme file (Ppread8.txt) which is located, by default, in the following folder:


   C:\Program Files\Microsoft Office\Office

For additional information, please see the following article in the Microsoft Knowledge Base:

Q157641 How To Re-register PowerPoint 97

Additional query words:

Keywords : kberrmsg kbinterop kbusage word97
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbbug