WV: Menus in Word Viewer Do Not Respond on First Click

• Microsoft Word Viewer 97-2000

SYMPTOMS

In Microsoft Word Viewer 97-2000, menus may not respond on the first click.

CAUSE

This problem occurs if Word Viewer is busy processing another command (for example, a command that changes a view setting).

RESOLUTION

The menu responds if you click it a second time.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

REFERENCES

For more information about Word Viewer 97-2000, please see the following Knowledge Base article:

Q165908 WV: How to Obtain Microsoft Word Viewers

Additional query words:

Keywords : kbui kbdta kbviewer word97
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbbug