WV: Document Menu Unavailable in Word Viewer

ID: Q166053

The information in this article applies to:

Microsoft Word Viewer 97-2000

SYMPTOMS

In Microsoft Word Viewer 97-2000, if you maximize the document window, the document menu is unavailable and the document icon (the icon in the upper- right corner of the windows) changes from a Word icon to a Windows icon.

RESOLUTION

The options that should be available on the document menu when the document is maximized are Restore, Minimize, and Close.

To work around this problem, use the appropriate method below.

To Restore the Document

Click the Restore button.

The Restore button is the center button in the upper-right corner of the document window. It is located above the vertical scrollbar and below the Maximize button.

To Minimize the Document

Click the Minimize button.

The Minimize button is the left-most button in the upper-right corner of the document window.

To Close the Document

To close the document, do any of the following:

Click the Close button.

The Close button is the right-most button in the upper-right corner of the document window. The Close button has an "X" on it.

-or-

On the File menu, click Close.

-or-

Press CTRL+W on the keyboard.

REFERENCES

For more information about Word Viewer 97-2000, please see the following Knowledge Base article:

Q165908 WV: How to Obtain Microsoft Word Viewers

Additional query words:

Keywords : kbui kbviewer word97
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbprb