The information in this article applies to:
SYMPTOMSThe Setup program for Microsoft Word Viewer 97-2000 does not provide the option of deciding whether to use Microsoft Word or Word Viewer 97-2000 to open documents with a .doc file extension. CAUSEThis problem occurs if you have a previous version of Microsoft Word Viewer installed on your computer when you upgrade to Microsoft Word Viewer 97-2000. RESOLUTION
To work around this problem, remove Microsoft Word Viewer 97-2000 and reinstall
it. Then choose not to open documents with Word Viewer.
STATUSMicrosoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. REFERENCESFor more information about Word Viewer 97-2000, please see the following Knowledge Base article: Q165908 WV: How to Obtain Microsoft Word Viewers Additional query words:
Keywords : kbsetup kbdta kbviewer word97 |
Last Reviewed: July 28, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |