WD97: "Invalid Document ID" Opening/Saving Document

ID: Q166865

The information in this article applies to:

Microsoft Word 97 for Windows
Microsoft Office 97 for Windows
Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server version 4.0

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, you should first make a backup copy of the registry files (System.dat and User.dat). Both are hidden files in the Windows folder.

SYMPTOMS

When you open or save a Document Management System (DMS) file in Word, you may receive one of the following error messages:

Invalid Document ID

-or-

The document name or path is not valid. It may contain characters which are not part of the current language of the operating system. Try renaming the file or opening it with the language of the system set to the language used when it was created.

NOTE: The text of this error message may vary.

CAUSE

Your DMS software may not understand Unicode.

WORKAROUND

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall Windows NT. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the Changing Keys And Values online Help topic in Registry Editor (Regedit.exe). Note that you should make a backup copy of the registry files (System.dat and User.dat) before you edit the registry.

Add the following key to the Windows NT Registry:


   HKEY_LOCAL_MACHINE\Software\Microsoft\ODMA32\ANSIonNT

For additional information on editing the Windows Registry, please see the following article in the Microsoft Knowledge Base:

Q136393 How to Modify the Windows Registry

STATUS

This problem may occur when you use the Microsoft products listed at the beginning of this article and DMS software.

MORE INFORMATION

For additional information, please see the following articles in the Microsoft Knowledge Base:

Q159963 Word 97 Supports ODMA

Q99884 Unicode and Microsoft Windows NT

Additional query words: pcdocs pc docs saros documentum novell groupwise group wise

Keywords : kb3rdparty kberrmsg kbusage word97
Version : WINDOWS:97; winnt:4.0
Platform : WINDOWS winnt
Issue type : kbbug