WD97: Invalid Page Fault Applying Font Animation to Footer Text

ID: Q167254

The information in this article applies to:

Microsoft Word 97 for Windows

SYMPTOMS

When you apply any font animation text effect to the word "Confidential" in the footer of a document based on the Contemporary Memo template, you receive one of the following error messages.

Windows 95

This program has performed an illegal operation and will be shutdown.

If the problem persists, contact the program vendor.

When you click Details, the following error message appears:

WINWORD caused an invalid page fault in module MSO97.DLL at 0137:307ecfe9.

Windows NT 4.0

An application error has occurred and an application error log is being generated.

WINWORD.exe
Exception: access violation (0xc0000005), Address: 0x307c97c2

RESOLUTION

Do not apply font animation text effects to the word "Confidential."

STATUS

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 8.0 shimmer sparkle marching red ants black las vegas lights blinking background

Keywords : word97
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbbug