WD97: Password Protection Lost When Saving as Earlier Versions

• Microsoft Word 97 for Windows

SYMPTOMS

When you try to open a password protected file in Word, one or more of the following error messages may be displayed:

• Cannot convert password protected documents



• Word cannot open the document.

CAUSE

Access to a file is restricted when the document has been saved with any type of password protection. All of the converters in Microsoft Word will not convert password protected files.

WORKAROUND

Open and re-save the document without password protection in the original program before you open the document in Word.

MORE INFORMATION

You cannot convert a password-protected file created in another word processor (such as Word Perfect, AmiPro, or Enable) from any version of Word.

NOTE: The password protection feature in Word requires you to type a case- sensitive password before you can open a document. Word converters do not prompt you for the password, and will not allow you to convert a password protected document.

REFERENCES

For additional information, please see the following articles in the Microsoft Knowledge Base:

Q107736 Cannot Convert WordPerfect Password-Protected File

Q135780 WD6X: Converted WordPerfect 5.x File Becomes Password Protected

Q98916 WD5X: Can't Open Password-Protected WinWord Doc in MacWord 5.x

Q193545 WD: Password Protection Lost When Saving as Earlier Versions

Q125299 Ami Pro 3.x Converter Limitations

Q121000 Enable Word Processing Converter Capabilities and Limitations

Q107200 Converting Password-Protected Documents in Word for Windows

Q141012 Find Fast Does Not Index Password Protected Files

Q105781 Relationship Between Available Disk Space and Conversions

Additional query words: conversion converting stripped

Keywords : winword word97
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbbug