WD97: Word for Alpha Crashes Converting Some WP Graphics

ID: Q168351

The information in this article applies to:

Microsoft Word 97 for Windows
on the following platforms: Alpha

SYMPTOMS

If you open a WordPerfect 5.1 for MS-DOS document in Microsoft Word 97 for Windows on the Alpha platform, an Invalid Page Fault (IPF) may occur if the document contains some types of graphics.

CAUSE

The IPF occurs when the WordPerfect converter (WPFT532.CNV) calls the WPG export filter (WPGEXP32.FLT).

NOTE: Microsoft Word 97 running on the Intel platform does not generate an IPF; instead you get the following error message:

Unable to convert graphic. Continue with document conversion?

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

REFERENCES

For more information about converting WordPerfect documents, please see the following articles in the Microsoft Knowledge Base:

Q157476 WD97: Equation Editor Objects Not Visible In Converted Document

Q158467 WD97: Description of Options for Conversion Wizard

Q157085 WD97: Limitations of Converting from Word 97 to WordPerfect 5.x

Q133127 Crash Saving Document with TOC Field as WordPerfect 5.x Format

For more information about "WordPerfect conversions," click the Office Assistant, type "WordPerfect conversion," click Search, and then click "Results of saving Microsoft Word 97 documents in other file formats."

NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Word Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base:

Q120802 Office: How to Add/Remove a Single Office Program or Component

Additional query words: gpf general protection fault

Keywords : kbenv kbinterop
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbbug