WD97: Using ActiveX Control in Mail Merge Causes Page Fault

• Microsoft Word 97 for Windows

SYMPTOMS

When you click an ActiveX control in a document created by a mail merge, and you then click in the document, you may receive the following error message:

This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.

WINWORD caused an invalid page fault in module WINWORD.EXE at 0137:<address>.

CAUSE

This problem may occur when you do the following during a mail merge:

1. Insert an ActiveX control into a mail merge main document.



2. In the Merge To list, click New Document to set the type of mail merge.



3. Click the ActiveX control in the merged document, and then click in the document.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

For additional information, please see the following article in the Microsoft Knowledge Base:

Q141077 WD: "Invalid Page Fault" During Mail Merge

Additional query words: 8.00 8.0 word97 gpfault general protection

Keywords : kberrmsg kbtool word97 kbmerge mmhelp998
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbbug