WD97: Saving As Word 6.0/95 Format Saves Incorrect File Size

ID: Q168618

The information in this article applies to:

Microsoft Word 97 for Windows

SYMPTOMS

When you attempt to open a document that was saved in the Word 6.0/95 file format from Word 97, you may receive the following error message:

Word cannot open the document.

CAUSE

When you save a document as Word 6.0/95 to a directory or drive with insufficient free space, a file will be created whose size equals the available free space.

For example, if the file size is 100 KB and the free space is 50 KB, a file will be created with a size of 50 KB. Likewise, if the free space is 0 KB, a file will be created with a size of 0 KB.

You may receive the error message described earlier if you later attempt to reopen the document.

RESOLUTION

To prevent this error message, obtain the updated Word 6.0/95 Export Converter.

For additional information on how to obtain the updated Word 6.0/95 Export Converter, please see the following article in the Microsoft Knowledge Base:

Q143480 WD97: Updated Word 6.0/95 Export Converter Available

STATUS

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. This problem was corrected in the updated Word 6.0/95 Export Converter.

MORE INFORMATION

The updated Word 6.0/95 Export Converter generates the error

Write error on output file

under the conditions described in the "Cause" section of this article.

Additional query words: word8 word97 8.0 convert conversion 6.x word6 word7

Keywords : kberrmsg kbother
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbbug