WD97: JPN: Word 95 Document May Not Convert Correctly

ID: Q169939


The information in this article applies to:
  • Microsoft Word 97 for Windows


SYMPTOMS

When you open a Microsoft Word for Windows 95, Japanese version 7.0 document into Microsoft Word 97 for Windows, English (United States) version, the document may be empty and the file size may be zero kilobytes.


CAUSE

This problem occurs with documents created with the Japanese version of Word 95 on the Japanese version of Windows 95, and the document properties contain certain FE (Far East) Japanese characters. The converter for Word 97 does not recognize these characters and will not convert the document.


STATUS

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. This problem was corrected in Microsoft Word 97, Service Release 1, for Windows.


MORE INFORMATION

For additional information, please see the following article in the Microsoft Knowledge Base:

Q159471 WD97: How to Install the Far East Support Files

Additional query words: word97 word8 8.0 fareast

Keywords : kbinterop
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbbug


Last Reviewed: August 25, 1999
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