WD97: Supplemental Converter Not Listed in Files Of Type List

• Microsoft Word 97 for Windows

SYMPTOMS

After you install a supplemental converter, you may not see the name of a supplemental text converter in the Files Of Type drop-down list in the Open dialog box.

WORKAROUND

In order for Microsoft Word to recognize the new converter, do the following:

1. On the File menu, click Open.



2. In the "Files of type" list, click "All Files (*.*)."



3. Select the file that you are trying to open with the supplemental converter.



4. Click Open.

1. Open a new blank document.



2. On the File Menu, click Save As.



3. In the "Save as Type" drop-down list, click a foreign file format such as Text Only (*.txt).



4. Enter a name for the document and click Save.



5. Close the new document then re-open the document you just closed.
   
   This re-registers all of the installed text converters including any new converters.



6. Open the original file that you want saved in the new file format.



7. On the File menu, click Save As.
   
   You should now see the foreign format that you want to use in the "Save as Type" list.



8. Click to select the file type and then click Save.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

For additional information about the conversion process, please see the following articles in the Microsoft Knowledge Base:

Q136385 Supported Foreign File Formats in Word and Office 95

Additional query words: saveas

Keywords : word97
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbbug