WD97: Password Not Prompted with First Expansion of Sub-document

ID: Q170940


The information in this article applies to:
  • Microsoft Word 97 for Windows


SYMPTOMS

The first time you collapse and expand a password-protected sub-document within a Microsoft Word 97 master document, you are not prompted for a password. After the first time, you are prompted for the password.


RESOLUTION

To correct this problem, install Microsoft Word 97 for Windows, Service Release 1 (SR-1).

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

Q172527 WD97: How to Obtain Word 97 for Windows Service Release 1


WORKAROUND

After you have inserted a password-protected sub-document in a master document, before you collapse and expand the sub-documents, save and close the master document. When you open (expand) the sub-documents, Word correctly prompts you for the password.


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was corrected in Microsoft Word 97 for Windows Service Release 1 (SR-1).


MORE INFORMATION

To save a Microsoft Word 97 document with a Password To Modify security, do the following:

  1. On the File menu, click Save As.


  2. Click Options, and under Password To Modify, type a password and then click OK.


  3. You will be asked to confirm your password. Retype the password in the Reenter password to modify area and then click OK.


  4. Type the name of your document in the File name box and then click Save.


Additional query words:

Keywords : kbdta word8 word97
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbbug


Last Reviewed: January 28, 2000
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