WD97: Using Word as E-mail Editor in Outlook Changes View in Word

ID: Q171418

The information in this article applies to:

Microsoft Word 97 for Windows
Microsoft Outlook 97

SYMPTOMS

When the default template in Microsoft Word uses page layout view and Microsoft Outlook uses Word as its e-mail editor, the default view in Word changes to normal view.

WORKAROUND

To work around this problem, do not use Word as the e-mail editor in Outlook. To do this, follow these steps:

In Microsoft Outlook, click Options on the Tools menu.

On the E-mail tab, click to clear the "Use Microsoft Word as the e-mail editor" check box, and then click OK.

For additional information, please see the following article in the Microsoft Knowledge Base:

Q159476 WD97: How to Enable, Disable Microsoft Word as the E-Mail Editor

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

This problem has been corrected in Word 2000.

Additional query words: 8.0 ol97

Keywords : kbinterop kbui word97
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbbug