WD97: Saving to a Banyan Vines Server Hangs Word

• Microsoft Word 97 for Windows

SYMPTOMS

When you save a text (.txt) file using a Banyan Vines client version 5.56(5) with Windows NT 3.51, Microsoft Word stops responding (hangs).

CAUSE

This problem occurs when you open a text file in Word that was created previously with Windows Notepad and then re-save the file.

WORKAROUND

Contact Banyan Vines for the latest client version. As of June 1997, the current release of the Banyan client for Windows NT was release 4, version 7.26. Microsoft has not tested this version and therefore cannot guarantee its results.

For information about how to contact Banyan Vines, query in the Knowledge Base for the following article:

Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

MORE INFORMATION

Banyan Vines is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words:

Keywords : kb3rdparty kbnetwork
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbbug