Items Missing From MRU List When Using WordMail in Outlook

ID: Q172961


The information in this article applies to:
  • Microsoft Word 97 for Windows


SYMPTOMS

The recently used file list (sometimes referred to as the most recently used list or "MRU") for Microsoft Word may not be accurate if you use WordMail as your e-mail editor. In some circumstances one or more of the files last used may not appear in the list.

The recently used file list is the list of files at the bottom of the File menu.


WORKAROUND

In Microsoft Outlook 97, follow these steps to turn off WordMail as your e- mail editor:

  1. On the Tools menu, click Options.


  2. Click the E-mail tab.


  3. Click to clear the "Use Microsoft Word as the e-mail editor" check box.


In Microsoft Outlook 98, follow these steps:

  1. On the Tools menu, click Options.


  2. Click the Mail Format tab.


  3. In the "Send in this message format," click something other than Microsoft Word, and then click OK.


For additional information about how to turn WordMail on or off, please see the following article in the Microsoft Knowledge Base:
Q159476 WD97: How to Enable, Disable Microsoft Word as the E-Mail Editor


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.


MORE INFORMATION

For additional information about MRU lists, please see the following articles in the Microsoft Knowledge Base:

Q161631 WD97: How to Reset Word 97 MRU Lists

Q144723 Why Does MRU List Show Full Paths For Certain Files?

Q97790 How to Open the Last Document Edited When You Start Word

Q82107 How to Eliminate File Names from the File Menu

Additional query words: 8.0 8.00

Keywords : kbdta winword word97
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbbug


Last Reviewed: August 18, 1999
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