WD97: Cannot Open Hyperlinked Document Using Shortcut Menu

ID: Q173489

The information in this article applies to:

Microsoft Word 97 for Windows

SYMPTOMS

In Microsoft Word 97, when you right-click a hyperlink to a document, point to Hyperlink on the shortcut menu, and then click Open or Open in New Window, the document may not open.

This problem only occurs when you right-click a hyperlink to a document saved on your computer (or network location). This problem does not occur when you right-click a hyperlink to the World Wide Web.

WORKAROUND

To open the file, click the hyperlink instead of right-clicking the hyperlink and using the shortcut menu.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. For additional information about hyperlinks, please see the following article in the Microsoft Knowledge Base:

Q159940 WD97: General Information About Hyperlinks

Additional query words: 8.0 8.00

Keywords : kbnetwork winword word97 kbwdinternet
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbbug