The information in this article applies to:
SYMPTOMSAfter you turn on the "Save AutoRecovery info every" option (on the Tools menu, click Options, and then click the Save tab), the following error message may be displayed when Word tries to do an AutoRecovery save: NOTE: The "Save AutoRecovery info every" option is turned on by default. This error message will occur when all of the following conditions are true:
-and- -and- -and- CAUSEWord copied the security attributes of the saved document and applied them to the temporary file that is to become the latest AutoRecovery file. Word then attempts to rename the temporary file to: AutoRecovery save of <filename>.asdThe rename fails because the necessary permissions to rename the file are derived from the PDC local group, which is unknown on the client machine. The Save As command fails because a similar rename operation fails. For additional information about security permissions on an NTFS partition, please see the following articles in the Microsoft Knowledge Base: Q169387 OFF97: Security Requirements When Using NTFS Partitions Q100108 Overview of FAT, HPFS, and NTFS File Systems RESOLUTION
To resolve this problem, install Microsoft Office 97 for Windows Service
Release 2 (SR2).
Q77535 WD: Setting the AutoSave-Path in Word -or- -or- Q102344 Microsoft Product Support Options Q&A STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article. This problem has been corrected in
Microsoft Office 97 for Windows Service Release 2 (SR-2).
Q151261 OFF97: How to Obtain and Install MS Office 97 SR-2 MORE INFORMATION
After you close Word, a temporary file may remain in the "AutoRecovery
files" location specified on the File Locations tab (click Options on the
Tools menu). Since Word copied the security attributes of the saved
document and applied them to the temporary file, you may not have the
necessary permissions to delete the temporary file.
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Last Reviewed: August 12, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |