WD97: Supplemental Help File Available Containing KB Web Links

ID: Q182974

The information in this article applies to:
  • Microsoft Word 97 for Windows

SUMMARY

A supplemental help file is available for Microsoft Word 97 that enhances the existing Word Help file with hyperlinks to Microsoft Knowledge Base articles on the World Wide Web.


MORE INFORMATION

How to Obtain the Word 97 Weblinks Help File

The Weblinks Help file, WD9701hlp.exe, is available from the Microsoft OfficeUpdate site at
http://officeupdate.microsoft.com/downloadCatalog/dldWord.htm
on the Word Downloads page.

How to Install The Word 97 Weblinks Help File

To install the Word 97 Weblinks Help file, follow these steps:

  1. Download the WD9701hlp.exe file from the Microsoft Office Web site.


  2. Quit Word 97 if it is running.


  3. Double-click the Wd9701hlp.exe program file on your hard disk to start the Setup program.


  4. In the confirmation dialog box that appears, click Yes.


When installation is complete, click OK in the confirmation dialog box.

How To Use the Word 97 Weblinks Help File

After installing the Weblinks Help file, many help topics will have a hyperlink near the bottom of the help topic, called "Link to web or other sources." Clicking this link will connect you to a related Microsoft Knowledge Base article on the Microsoft Technical Support Web site.

To see one of the updated help topics after installing the Weblinks Help file, follow these steps:

  1. Click the Office Assistant, type "Mail Merge with Access," click Search, and then click "Mail Merge Data Sources."


  2. Click the "Link to the web or other sources" hyperlink at the bottom of the help topic.


You should be connected to the Internet via your Internet service provider, and a Microsoft Knowledge Base article on a related topic should be displayed.

NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Word Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base:
Q120802 Office: How to Add/Remove a Single Office Program or Component

Troubleshooting the Word 97 Weblinks Help File

If the Weblinks Help file gets installed but the Word Main Help Index file (Wdmain8.gid) is not regenerated, querying on help topics may not bring up the new information. To correct this problem, follow these steps:

  1. Ensure that the Weblinks Help file (Wd9701.hlp) is located in the same directory as the Word Main Help file (Wdmain8.hlp). The default location is C:\Program Files\Microsoft Office\Office.


  2. Delete the Word Main Help Index file (Wdmain8.gid). NOTE: A new Wdmain8.gid index file will be created the next time you start Help.


  3. Start Microsoft Word 97 and use the steps in the "How To Use The Word 97 Weblinks Help File" section of this article to test the help file.



REFERENCES

For more information about accessing the Microsoft Knowledge Base on the Internet, please see the following articles in the Microsoft Knowledge Base:

Q129725 Obtaining Knowledge Base Articles on the World Wide Web

Q138789 How to Connect to the Internet in Windows 95

Q163391 Troubleshooting Problems Communicating on the Internet

Q170998 Cannot Log in to Windows NT Domain Over Internet connection

Additional query words:

Keywords : kbdta winword word97
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbinfo


Last Reviewed: August 19, 1999
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