WD97: Send Command Sends Attachment as Word 97 Document

• Microsoft Word 97 for Windows

SYMPTOMS

When you use the Send To command on the File menu, the current document is attached as a Word 97 document even if you saved the file in a non-Word 97 format.

NOTE: This problem occurs when you "Send to" any of the following:

• Mail Recipient



• Routing Recipient



• Public Folder



• Fax Recipient (Class 1 Fax Modems Only)

CAUSE

This behavior occurs when the Mail As Attachment option is selected on the General tab in the Options dialog box (on the Tools menu, click Options).

WORKAROUND

To send a file in a non-Word 97 format, save the file in that format and then attach the file to your mail or fax message.

MORE INFORMATION

In Word 97, this also applies to files that are saved as previous versions of Word unless your default save is set to that version. For example, if you open a Word 6.0 document and click Send To on the File menu, the file will be sent in Word 97 format unless your default save option (on the Tools menu, click Options and click Save) is set to Word 6.0/95.

NOTE: This does not apply to documents sent with the Routing feature. Routing always sends the documents in the Word 97 format.

Additional query words:

Keywords : kbdta word97
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbprb