WD97: Fatal Exception Connecting to a Novell Drive in Word

• Microsoft Word 97 for Windows
  on the following platforms: Windows 95

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SYMPTOMS

In Microsoft Word when you click Open on the File menu and click a drive in the Look-In list that has been mapped to a Novell server under Microsoft Windows 95 you may receive the following error:

Fatal Exception 06 Has occurred at: 17E7:<Address>

CAUSE

You are using the real-mode Ipxodi.com network client under Microsoft Windows 95 and the Config.sys file has the "files =" line set to less than 60.

WORKAROUND

To prevent this error from occurring, set the "files =" line equal to at least 60 in the Config.sys file. To do this, follow these steps:

1. Close all programs.



2. Click Start and then Run.



3. In the Open box, type sysedit and click OK.



4. Click Config.sys.



5. Look for a line that reads FILES=. If it is less than 60, change it to 60.



6. Save the Config.sys file and then close the System Configuration Editor.



7. Restart Windows.

MORE INFORMATION

For additional information network system requirements for the Config.sys file, please see the following article in the Microsoft Knowledge Base:

Q109501 NETWORKS.WRI from Windows for Workgroups 3.11 (Part 2 of 4)

Additional query words: word97

Keywords : kbdta
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbprb