WD97: Crash IPF Reading an RTF File Converted from Mac Word 5.1

ID: Q185516

The information in this article applies to:

Microsoft Word 97 for Windows

SYMPTOMS

When you open a Rich Text Format (RTF) file in Microsoft Word 97, you may receive the following error message:

This program has performed an illegal operation and will be shut down.

When you click Details the following message appears:

Winword caused an invalid page fault in module Winword.exe at 0137:<address>.

CAUSE

This problem occurs when the following conditions are true:

The file was created in Microsoft Word 5.1 for the Macintosh.

-and-

The file contains links and tables.

-and-

The file was opened in Microsoft Word 97 and then saved in Rich Text Format (RTF).

If there is a link before a table, and if the first cell of that table contains a link, the document becomes corrupted. This corruption causes the invalid page fault.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords : kbdta word97
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbbug