WD97: Graphic Changed to Black Box When You Open Mac Document in Word 97

ID: Q185855


The information in this article applies to:
  • Microsoft Word 97 for Windows, version Service Release 1 (SR-1)


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SYMPTOMS

In Word 97 SR-1, when you open a Microsoft Word 98 Macintosh Edition file containing a graphic, the graphic may be displayed and printed as a black box.


CAUSE

This appears to be a rare problem occurring only if some special formatting [magic pen mode (23)] is included in the graphic.

Additionally, this problem can also be recreated if a graphic is created in PowerPoint with the drawing tools and pasted into Word as a "picture."


WORKAROUND

Use one of the following methods to change the graphic from a black box to a correctly displayed graphic:

Method 1

Double-click the graphic to open the picture editor, make a small change, and then close the editor. This causes the graphic to be redrawn.

Method 2

  1. In Word98 Macintosh Edition - double click on the graphic and say 'yes' to converting from PostScript to a Word Object.


  2. On the Edit menu, click Paste Special and select as a drawing object instead of a picture.


Additional query words: render re-rendered drawing screen display box garbage garbled square dark

Keywords : kbdta word97
Version : :Service Release 1 (SR-1)
Platform : WINDOWS
Issue type : kbbug


Last Reviewed: December 22, 1999
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