WD97: Selected Text Offset or Not Visible in Some Dialog Text Boxes

ID: Q185980

The information in this article applies to:

Microsoft Word 97 for Windows

SYMPTOMS

When you try to mark an index or citation entry, or add an AutoCorrect entry, you cannot see the insertion point or the text you selected (or you can only see a portion of the text) in the Mark Index Entry, Mark Citation, or AutoCorrect dialog box.

The following text boxes in these dialog boxes may exhibit this behavior.

Mark Index Entry Dialog Box

Main Entry
SubEntry
Cross Reference

Mark Citation Dialog Box

Selected Text
Long Citation

AutoCorrect

With: (When the Formatted Text option button is selected.)

CAUSE

This problem may occur when the paragraph formatting of the Normal style (the default style in Word) includes settings for one or more of the following paragraph attributes:

Indentation
Spacing Before or After
Line Spacing

For example, this problem may occur if the paragraph formatting of the Normal style has a Spacing Before setting of 6pt (points) or higher.

WORKAROUND

To work around this problem, use either of the following methods:

Create a custom style, or modify an existing style to duplicate the paragraph formatting attributes of the Normal style, and apply this style to text formatted with the Normal style.

-or-

Modify the Normal style to remove the paragraph formatting related to this problem (mentioned in the "Cause" section of this article).

For more information about creating and editing styles, click Contents And Index on the Help menu, click the Index tab in Word Help, type the following text

styles, creating and editing

and then double-click the selected text to go to the "Create new styles" or "Changing" topic. If you are unable to find the information you need, ask the Office Assistant.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

This problem has been corrected in Word 2000.

MORE INFORMATION

To demonstrate this behavior, set an entry using any of the following options:

Mark an index entry, (on the Insert menu, click Index And Tables, and then click Mark Entry on the Index tab).

-or-

Mark a citation entry, (on the Insert menu click Index And Tables, and then click Mark Citation on the Table Of Authorities tab).

-or-

Add an AutoCorrect entry, (on the Tools menu, click AutoCorrect).

Additional query words: crooked insertion point missing gone disappear disappeared cut off truncated invisible cannot see

Keywords : kbdta word97
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbbug