WD97: Envelope Print Merge Fails to Omit Return Address

ID: Q197211

The information in this article applies to:
  • Microsoft Word 97 for Windows

SYMPTOMS

If the Return Address Omit option is selected in the Envelopes And Labels dialog box, and you are performing a print merge to envelopes, the return address is still included. (To locate the Return Address Omit option, click Envelopes And Labels on the Tools menu, and select the Envelopes tab.)


WORKAROUND

Method 1: Remove the Return Address

To remove the return address for all subsequent envelopes, regardless of the creation method, follow these steps:
  1. On the Tools menu, click Options.


  2. Click the User Information tab.


  3. Clear the Mailing Address box and click OK.


You can now perform the print merge without printing the return address.

To remove the return address for the current print merge only, follow the steps for setting up a print merge envelope, but before performing the print merge, edit the main document by selecting the return address and deleting it. Continue with the print merge as usual.

Method 2: Change the Return Address Font Color

Alternatively, you can set the return address font color to white without having to delete your Mailing Address or edit the merge document. To change the return address font color, follow these steps:
  1. On the Tools menu, click Envelopes And Labels.


  2. Click the Envelopes tab.


  3. Click Options.


  4. Click Return Address Font.


  5. Select White for the font color.


  6. Click OK twice.



STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: mail merge

Keywords : kbdta kbenvelope word97
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbbug


Last Reviewed: October 19, 1999
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