WD97: Error Message: ôThe Wizard Cannot Use the Active Documentö

• Microsoft Word 97 for Windows

SYMPTOMS

After you create a new document based on a template created with one of the following wizards

Agenda Wizard
Fax Wizard
Table Wizard

The wizard cannot use the active document. To run the wizard, choose New from the File menu and select the <wizard name> wizard.

Agenda Wizard

• If the template is based on the Agenda Wizard, after you click OK, the following error message appears in Word for Windows:




The wizard cannot continue because an error has occurred (500).

Fax Wizard

• If the template is based on the Fax Wizard, the following error message appears in Word for Windows and Word for Windows NT:




The wizard cannot continue because an error has occurred (509).

Table Wizard

• If the template is based on the Table Wizard, the following error message appears in Word for Windows:




The wizard cannot use the active document. To insert a table with this wizard, choose Insert Table from the Table menu and push the Wizard button. To create a new document, choose New from the File menu and select Table Wizard.

CAUSE

These errors occur when the AutoNew and StartWizard macros are retained in the new template.

RESOLUTION

Method 1:

Delete the AutoNew and StartWizard macros from your new template. To do this, choose Macro from the Tools menu. Select the macro and choose the Delete button.

Method 2:

Create a document based on the selected Wizard. Save this document as a template. The AutoNew and StartWizard macros are not retained in the new template.

Additional query words: 7.0 wizard error wordbasic err 500 509 msg 8.0 8.00

Keywords : kbtemplate winword word97
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbprb