WD97: Word Truncates Your User Information Mailing Address

ID: Q198058

The information in this article applies to:

Microsoft Word 97 for Windows

SYMPTOMS

After you type your mailing address on the User Information tab and then restart Word, Word may truncate your mailing address to 125 characters.

WORKAROUND

To work around this problem, use one of the following methods.

Method 1: Limit the length of your mailing address

When you type your mailing address information on the User Information tab, limit the length of your mailing address to 125 or fewer characters. To access the User Information tab, on the Tools menu, click Options.

Method 2: Use an address book entry

Create a new listing in your address book for your return mailing address. This address can be selected in the Word features that may require a return address.

NOTE: You may want to ensure that the mailing address is deleted on the User Information tab. To access the User Information tab, on the Tools menu, click Options.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

Word allows you to store your mailing address information as part of your default User Information. To access the User Information tab, on the Tools menu, click Options.

The mailing address information you enter may extend up to 255 characters and allows Word to use that information as the default return address for envelopes and letters.

During the Word session when the mailing address is entered, Word uses the extended mailing address information as usual. However, after you restart Word, Word truncates any mailing address text that exceeds 125 characters.

Additional query words: crop chop delete remove missing incomplete

Keywords : kbdta word97
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbbug