WD97: Printing Slow When Printing Text Boxes Under Windows NT 4.0

ID: Q209483

The information in this article applies to:

Microsoft Word 97 for Windows
Microsoft Windows NT Workstation version 4.0
Microsoft Windows NT Server version 4.0

SYMPTOMS

When you print a Word document containing text in text boxes on a Hewlett-Packard LaserJet printer, the document print file may be very large and the document prints slowly.

CAUSE

This is a known problem with the Hewlett-Packard LaserJet printer drivers shipped with Microsoft Windows NT 4.0.

RESOLUTION

To resolve this problem, download and install the latest Hewlett-Packard LaserJet printer driver available for your printer. To download the latest Hewlett-Packard printer driver, please visit the following Hewlett-Packard Web address:

http://www.hp.com

For information about how to contact Hewlett-Packard, click the appropriate article number below to view the article in the Microsoft Knowledge Base:

Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

MORE INFORMATION

When you print using a Hewlett-Packard LaserJet printer driver, font information for the text is usually downloaded to the printer. However, the shipped Hewlett-Packard LaserJet printer drivers cannot understand a text box, so the printer driver converts it to a bitmap. The bitmap causes the increased file size and the slower than normal printing of the document.

Additional query words: hp hplj laser jet

Keywords : kbdta word8 word97
Version : WINDOWS:97; winnt:4.0
Platform : WINDOWS winnt
Issue type : kbbug