WV: Japanese Word Viewer: Cannot Open a File with a Name That Includes 0x5c in DBCS

ID: Q241212

The information in this article applies to:

Microsoft Word Viewer 97-2000

SYMPTOMS

When a file name includes 0x??5c in DBCS after space, the Word Viewer cannot open the file, and the following error message appears:

"The file name or path are not correct."
Do the next operation:
*Confirm that pass name is input correctly.
*Clicked [file] - [open] and please search file.
(' File pass' \a ?\.doc')

NOTE: This problem occurs only in the Japanese Word Viewer.

CAUSE

The Word Viewer mishandles 0x5c in DBCS as '\'.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://www.microsoft.com/support/supportnet/overview/overview.asp

The Japanese version of this fix should have the following file attributes or later:




   Date       Time     Size       File name     Platform
   ----------------------------------------------------
   8/27/99    7:40 AM  3,733,348  WordView.exe  x86

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords : kbdta
Version : WINDOWS:
Platform : WINDOWS
Issue type : kbbug