WD97: Send Command Missing from File Menu

ID: Q97095

The information in this article applies to:

Microsoft Word 97 for Windows

SYMPTOMS

In Word for Windows, the Send command does not appear on the File menu.

MORE INFORMATION

Make sure you have installed Microsoft Exchange or any 32-bit e-mail program compatible with the Messaging Application Programming Interface (MAPI), or Lotus cc:Mail or any 16-bit e-mail program compatible with Vendor Independent Messaging (VIM). Check with your administrator about getting the proper e-mail program installed.

If you have installed Microsoft Exchange or a compatible e-mail program, make sure Mapi32.dll is in the Windows System folder.

If you have installed Lotus cc:Mail or a compatible e-mail program, make sure Mapivi32.dll, Mapivitk.dll, and Mvthksvr.exe are in the Windows System folder.

For more information, please see the following article in the Microsoft Knowledge Base:

Q167314 Off97: Errors Using Lotus Notes 4.5 and Microsoft Office 97

For additional information, please see the following articles in the Microsoft Knowledge Base:

Q142496 Send Command from 32-Bit Program Starts Only MS Exchange

Additional query words: msmail filesend route grey gray greyed grayed unavailable

Keywords : word97
Version : WINDOWS:97
Platform : WINDOWS
Issue type :