XL2000: "Cannot Print File" Error
ID: Q223426
|
The information in this article applies to:
SYMPTOMS
When attempting to print a file, you receive the "Cannot print file" error
message.
CAUSE
Microsoft Excel is having difficulty communicating with the printer. You
may receive this message if any of the following conditions is true:
- The regional settings for your computer are corrupted.
- If you are using a network printer, the printer driver may require
the printer port to be captured.
- The printer has an invalid network name.
- The printer driver is corrupted.
WORKAROUND
Try each of the following methods until you find one that fixes the
problem.
Method 1: Reset the Regional Settings in Control Panel
- Click Start, point to Settings, and then click
Control Panel.
- Double-click the Regional Settings icon.
- Click the Regional Settings tab. In the drop-down list,
choose a different setting (there are several country settings that use
English), and then click OK.
- If you are prompted to restart your computer, click Yes.
- After Windows restarts, return to the Regional Settings
Properties dialog box in Control Panel, and reselect your original
regional setting.
- Click OK, and restart your computer again.
Method 2: Capture a Port for Your Network Printer
Before beginning this procedure, check with your network administrator to
make sure you have the correct path for the network printer.
- Click Start, point to Settings, and then click
Printers.
- Right-click the icon for your printer, and click
Properties.
- Click the Details tab. Click Capture Printer Port.
- In the Device box, click a port that's not used by another
printer.
- In the Path box, type the network path to the printer, and
then click OK to close the Capture Printer Port dialog
box.
- In the Print to the following port box, click
the port you chose in step 3, and then click OK.
Reinstall the Printer Driver
- Click Start, point to Settings, and then click
Printers.
- Right-click your default printer, and click Delete. If you
are asked if you want to remove extra files left on the system, click
Yes.
- Double-click the Add Printer icon, and follow the
instructions to reinstall your printer driver.
When you reinstall your printer driver, the Microsoft Windows operating
system corrects many system files and registry keys.
NOTES:
- If your printer model isn't listed in the Manufacturers
and Printers lists, check the Hardware Compatibility List (HCL)
for an updated driver. If your printer isn't on the HCL, contact the
printer manufacturer for drivers and instructions.
- If you are on a network, you may need to install the correct
printer driver from a network drive. Contact your network administrator
for instructions.
Additional query words:
OFF2000 id XL2000
Keywords : kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb
|