The information in this article applies to:
ERROR MESSAGEWhen Microsoft Excel attempts to verify a password you typed, you receive the following error message: NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address: http://officeupdate.microsoft.com/2000/downloadDetails/alerts.htmNOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled. CAUSEYou may receive this error message if the password you typed has a different capitalization than the actual password. For example, suppose you created your password using all lowercase letters, like this: beachIf CAPS LOCK is on when you type your password, Excel will read your password in uppercase, like this: BEACH On the other hand, suppose you created your password using all uppercase letters, like this: BEACHIf CAPS LOCK is on and you hold down SHIFT when you type your password, Excel will read your password in lowercase, like this: beach WHAT TO TRYCheck to see if the CAPS LOCK key is on. If it is, press it to turn it off, and then retype your password using the correct capitalization. MORE INFORMATION
For information about the Microsoft policy regarding missing or invalid
passwords, please see the following article in the Microsoft Knowledge
Base: Q189126 Microsoft's Policy Regarding Missing or Invalid Passwords Additional query words: pass word encrypt encrypted upper case lowercase uppercase capitalization
Keywords : kbdta |
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Last Reviewed: September 21, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |