XL2000: Blue Screen Error Printing Worksheet to HP LaserJet 6 Printer

ID: Q230936

The information in this article applies to:

Microsoft Excel 2000, used with:
- Microsoft Windows NT

SYMPTOMS

When you print your worksheet, you may receive the following blue screen error:

STOP: 0x0000001E (0xC0000005, 0x80109f1D, 0x00000001, 0x005B005b)
KMODE_EXCEPTION_NOT_HANDLED
ntoskrnl.exe

CAUSE

This problem may occur when the following conditions are true:

A cell in your worksheet contains a string value longer than 550 characters.

-and-
You are using version 3.73 of the Hewlett-Packard Laserjet 6 Enhanced PCL printer driver.

-and-
You are running Microsoft Windows NT.

WORKAROUND

If your printer is PostScript-compatible, use a PostScript-compatible printer driver to print from Excel.

-or-

Download and install a newer printer driver from the Hewlett-Packard Web site:

http://www.hp.com/

NOTE: Microsoft does not support the downloading and installation of printer drivers from the Hewlett-Packard Web site. If you require assistance downloading and installing Hewlett-Packard drivers, please contact Hewlett-Packard technical support.

MORE INFORMATION

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

For information about how to contact Hewlett-Packard, please query in the Knowledge Base for one or more of the following articles:

Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Additional query words: XL2000

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb