XL2000: Excel Caused an Invalid Page Fault in MSO9.DLL When Saving File

• Microsoft Excel 2000

SYMPTOMS

When you attempt to save a file in Microsoft Excel, you may receive an error message similar to either of the following:

EXCEL caused an invalid page fault in module MSO9.DLL at 0137:3092fdcd.

-or-

EXCEL caused an invalid page fault in module EXCEL.EXE at 015f:3003706f.

CAUSE

This behavior occurs when you do the following:

1. In Excel, you open a file that is not in a Microsoft Excel workbook format.



2. You make a change in the file.



3. You click Exit on the File menu.



4. You click Yes to save changes to the file.



5. You choose to save the file with the same file name and location and click Yes to overwrite the existing file.



6. One of the following conditions occurs:
   
   
   • There is an error saving the file. For example, there is not enough disk space.
     
     -or-
     
     
   • You click No when asked "Do you want to keep the workbook in this format?"



7. You click Save on the File menu.
   
   -or-
   
   You click Exit on the File menu, and then click Yes to save the file.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords :
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug