XL97: Characters Lost Saving to Excel 5.0/95 File Format

ID: Q10111


The information in this article applies to:
  • Microsoft Excel 97 for Windows

NOTE: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.

SYMPTOMS

When you save a file that contains Greek characters or certain multilingual characters to the "Microsoft Excel 5.0/95 Workbook" file format, some characters may be replaced by a question mark (?).


CAUSE

This problem occurs if the characters do not exist in the default system code page.


RESOLUTION

Follow these steps to correct this problem:

  1. Obtain and install Microsoft Excel 97 Service Release 2 (SR-2).

    For additional information about SR-2, please see the following article in the Microsoft Knowledge Base:
    Q151261 OFF97: How to Obtain and Install MS Office 97 SR-2


  2. After you install Microsoft Excel 97 SR-2, you must add a key to the Windows Registry that specifies which code page to use when you save an Excel file to an earlier file format. To do this, follow these steps:

    1. Click Run on the Start menu. Type regedit in the Open box and then click OK.


    2. In the Registry Editor, expand the following key:
      
                HKEY_CURRENT_USER\Software\Microsoft\Office\8.0\Excel\ 
                Microsoft Excel 


    3. On the Edit menu, point to New and click DWORD Value. With New Value #1 selected, type OldExcelSaveCodePage, and then press ENTER.


    4. With the value OldExcelSaveCodePage selected, click Modify on the Edit menu.


    5. In the Edit DWORD Value dialog box, click Decimal. Type the value for the code page that you wish to use in the Value Data box, and then click OK.

      Values for some of the most commonly used code pages are listed in the following table:
      
             Language                      Code Page
             ---------------------------------------
      
             English                        1252
             French                         1252
             German                         1252
             Spanish                        1252
             Italian                        1252
             Dutch                          1252
             Brazilian                      1252
             Swedish                        1252
             Danish                         1252
             Norwegian                      1252
             Finnish                        1252
             Portuguese                     1252
             Catalan                        1252
             Polish                         1250
             Hungarian                      1250
             Czech                          1250
             Slovenian                      1250
             Romanian                       1250
             Croatian                       1250
             Slovakian                      1250
             Serbian (Latin)                1250
             Albanian                       1250
             Greek                          1253
             Russian                        1251
             Ukrainian                      1251
             Bulgarian Serbian (Cyrillic)   1251
             Belarussian                    1251
             Turkish                        1254 




NOTE: Setting the OldExcelSaveCodePage value in the registry does not affect previously saved files.


STATUS

Microsoft has confirmed this to be a problem in Microsoft Excel 97 for Windows. This problem was corrected in Microsoft Office 97 Service Release 2 (SR-2).


MORE INFORMATION

Microsoft Excel 97 allows you to enter characters from more than one of the ANSI (8 bit) code pages. When you save your file to the "Microsoft Excel 5.0/95 Workbook" format, all the characters are converted to the Unicode characters for the code page that is defined as the system default code page. If the default code page does not contain a character that is available in the active code page, the character may be converted to a question mark.

Additional query words: XL97

Keywords : kbdta xlloadsave
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbbug


Last Reviewed: September 23, 1999
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