XL97: Crash on Exit After Terminating DDE Connection

ID: Q145648

The information in this article applies to:
  • Microsoft Excel 97 for Windows

SUMMARY


SYMPTOMS

When you exit Microsoft Excel, the program may terminate with an Application Error or an Invalid Page Fault.


CAUSE

This problem may occur if the following conditions are true:

  • An open Excel workbook contains real-time DDE links to a DDE server program.


    • -and-

  • The workbook contains one or more Visual Basic for Applications procedures.


    • -and-

  • The workbook window was hidden when the workbook was opened.


    • -and-

  • You made the workbook visible.


    • -and-

  • The DDE connection to the DDE server is terminated.


RESOLUTION

A hotfix for this problem has been developed for Premier customers. The hotfix has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless the customer is severely impacted by this specific problem, Microsoft recommends that the customer waits for the next Service Release that contains this fix or the next release of the product.

Distribution of the hotfix requires DTA Product Lead approval. To receive the hotfix, customers must be encountering the bug as described above. You must track the customers you send this to and supply them with the next Service Pack when it becomes available. The new file names are: 
Filename         File Date          File Size

EXCEL.EXE        06/18/98 9:38PM    5,607,184


on Distribution section of http://hotfix/.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Excel 97 for Windows.

Additional query words: reuters

Keywords : kbinterop kbdta
Version : WINDOWS:97
Platform : WINDOWS
Issue type :


Last Reviewed: February 1, 2000
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