The information in this article applies to:
SYMPTOMSIn Microsoft Excel 97, if you click Portfolio 7.0 Objeckt on the Insert menu, or if you open an add-in file named Pfprof.xla, you may receive the following error message: If you click Details, you receive one or more error messages similar to any of the following:
If you attempt to start any other programs, or if you attempt to start Microsoft Excel 97, you may receive an error message similar to either of the following:
Also, your computer may stop responding (hang). CAUSE
These problems may occur if all of the following conditions are true:
-and- -and- RESOLUTION
Portfolio 7.0 is designed to be used with Microsoft Excel for Windows,
version 5.x, and Microsoft Excel for Windows 95, version 7.x. It is NOT
designed to be used with Microsoft Excel 97 for Windows. Attempting to use
this product in Microsoft Excel 97 is not supported by Microsoft.
After you restart the computer, use the following steps to prevent Microsoft Excel from automatically loading the Pfprof.xla add-in when you start Microsoft Excel 97:
After you perform these steps, you can start Microsoft Excel 97. MORE INFORMATIONFor more information about Portfolio 7.0, use your Web browser to go to the following address: http://www.graphitti.de/english/index.htmClick the Products link on the left side of the screen. Then, click the link for Portfolio. The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. Portfolio 7.0 is manufactured by Graphitti Software GmbH, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: XL97 ipf 0137:bff9a5d0 hangs freezes stops portfolio 7.0 object Grafitti
Keywords : kb3rdparty kberrmsg kbdta xlgpf xladdins |
Last Reviewed: October 30, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |