XL97: Error Message: "<Filename> Cannot Be Accessed..." Saving File to Windows NT Share

ID: Q236080

The information in this article applies to:

Microsoft Excel 97 for Windows

SYMPTOMS

When you try to save a file, the following error message may appear:

<filename> cannot be accessed. The file may be read-only, or you may be trying to access a read-only location. Or, the server the document is stored on may not be responding.

where <filename> is the name of the file you are attempting to save.

NOTE: This error does not occur when you originally create the file or click Save As, but instead when you modify the existing file and click Save.

CAUSE

This error appears when the following are true:

You are saving from a computer running either Windows NT Workstation 4.0 or Windows NT Server 4.0.

You are opening and saving an Excel workbook directly to a network share on a computer running Windows NT 4.0 Server.

The Windows NT Server computer is running Inoculan for Windows NT 4.0 from Computer Associates.

Inoculan is set to Monitor Outgoing Files or Monitor Both Directions.

RESOLUTION

If you are experiencing this issue, there is an update available from Computer Associates. Please refer to the following Web site for more information about how to obtain this update:

http://support.cai.com/techbases/ilnt/NILNT085.html

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: XL97 virus scanner

Keywords : kbdta xlloadsave
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbprb