ACC: Printer Fonts Cause Text to Shift Down and to the Right
ID: Q103431
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The information in this article applies to:
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Microsoft Access versions 1.0, 1.1, 2.0, 7.0, 97
SYMPTOMS
Novice: Requires knowledge of the user interface on single-user computers.
The first page of a report is printed correctly, but the text is shifted
down and to the right on the other pages. This shift occurs when you use
printer fonts.
CAUSE
The problem is related to the GENDRV.DLL file. Any printer driver that
uses this .dll file creates the same distortion when using any printer
fonts.
The following printers use the GENDRV.DLL file:
Generic Printer Driver-GENDRV.DLL (GENDRV.EXE) 06/24/93 version (1.68)
Canon LBP 8-III (CANON.EXE)
Digital DECLaser 1100 (DEC1.EXE)
Digital DECLaser 2100/Plus (DEC1.EXE)
Digital DECLaser 2200/Plus (DEC1.EXE)
Digital DECLaser 3200 (DEC1.EXE)
Digital LA70 (DEC1.EXE)
Digital LA75 (DEC1.EXE)
Digital LA75 Plus (DEC1.EXE)
Digital LA324 (DEC1.EXE)
Digital LJ250/252 (DEC1.EXE)
Digital LN03/Plus (DEC1.EXE)
IBM Laser Printer 4029 (IB4029.EXE)
Olivetti DM 124 C (OLIVE.EXE)
Royal CJP 450 (OLIVE.EXE)
Seiko CH 4104 (SEIKO.EXE)
Seiko CH 5504 (SEIKO.EXE)
Seiko CH 5514 (SEIKO.EXE)
NOTE: The IBM4029 is the only printer driver certified by Microsoft
Compatibility Labs (MCL). All other printers using the GENDRV.DLL file
have neither been tested nor certified by MCL.
RESOLUTION
Use TrueType fonts or, for the IBM4029 printer, use the most current
Microsoft Windows drivers for this printer, which are available by calling
Lexmark at (606) 232-3000. These drivers are also available from the
Lexmark bulletin board at (606) 232-5238.
NOTE: The third-party contact information included in this article is
provided to help you find the technical support you need. This contact
information is subject to change without notice. Microsoft in no way
guarantees the accuracy of this third-party contact information.
The printer driver for Windows version 3.0 is called 29W30_PS.EXE; the
printer driver for both Windows 3.0 and 3.1 is called 29W3X_PP.EXE. A
README.DOC file with installation instructions is included with each
driver.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Access
versions 1.0, 1.1, and 2.0.
NOTE: For Microsoft Access 7.0 and 97, if you use the printer drivers
mentioned, you may experience the problem outlined in this article;
however, the updated drivers that come with Microsoft Windows 95 and 98 do
not cause this problem to occur.
MORE INFORMATION
Steps to Reproduce Problem
To duplicate this problem in Microsoft Access version 1.x or 2.0 by using
the sample database NWIND.MDB, do the following:
- Open the List Of Products By Category report in Design view.
- On the File menu, click Print Setup. Change the printer driver to
Canon LBP 8-III or to one of the printer drivers listed above.
- Select all controls in the Page Header section.
- In the Font Name box, choose either Dutch Scalable or any printer
font.
- Print two pages of the report.
On the first page, the page header controls will be within the
lines; on the second page, the controls will be below and to the
right of the lines.
The third-party products discussed here are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
Keywords : kb3rdparty kbprint PtrOthr
Version : 1.0 1.1 2.0 7.0 97
Platform : WINDOWS
Issue type : kbbug