ACC: Changing Printer Port Resets Printer Setup Information
ID: Q121375
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The information in this article applies to:
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Microsoft Access versions 1.0, 1.1, 2.0, 7.0, 97
SYMPTOMS
Novice: Requires knowledge of the user interface on single-user computers.
The printer settings for forms and reports (such as a custom paper size or
paper source) are reset if you change the printer's port in the Printers
dialog box in Control Panel.
CAUSE
Microsoft Access saves printer port information along with the form or
report. Changing the printer port causes Microsoft Access to reset the
printer settings for that object.
RESOLUTION
Make sure that all users are using the same port for the default printer
so that there will be no need to change ports.
MORE INFORMATION
Additional things that cause this behavior:
- Switching from one print server to another.
- Copying a database from one computer to another may also cause this if
the printers on the different computer have different names, are
connected to different ports or are network printers. (This behavior may
differ when using Windows NT)
Steps to Reproduce Behavior
Microsoft Access 7.0 and 97:
- Start Microsoft Access, open the sample database Northwind.mdb, and
then open the Sales By Category report in Design view.
- On the File menu, click Page Setup.
- Click the Page tab.
- In the Paper Size box, select "Legal 8 1/2 x 14 in," and then click
OK.
- Save, and then close the report.
- Click the Start button, point to Settings, and then click printers.
Select the printer. On the File Menu, click Properties.
- In the Properties dialog box, click the Details tab. Select a
different Port. Click the Apply button, and then click OK.
- In Microsoft Access, open the Sales By Category report in Design
view.
- On the File menu, click Page Setup.
- Click the Page tab. Note that the paper size is reset to "Letter
8 1/2 x 11 in."
In Microsoft Access versions 1.0, 1.1, and 2.0:
- Start Microsoft Access, open the sample database NWIND.MDB, and then
open the Sales By Category report in Design view.
- On the File menu, click Print Setup.
- In the Paper Size box, select "Legal 8 1/2 x 14 in," then click OK.
- Save, and then close the report.
- Start Control Panel, and then double-click the Printers icon.
- In the Printers dialog box, click Connect. Select a different port in
the Ports box, and then click OK. click Close.
- In Microsoft Access, open the Sales By Category report in Design
view.
- On the File menu, click Print Setup. Note that the paper size
is reset to "Letter 8 1/2 x 11 in."
Keywords : kbprint PtrSetup
Version : 1.0 1.1 2.0 7.0 97
Platform : WINDOWS
Issue type : kbprb
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