ACC: Troubleshoot "Couldn't Find Installable ISAM" Error
ID: Q155666
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The information in this article applies to:
-
Microsoft Access versions 7.0, 97
SYMPTOMS
Moderate: Requires basic macro, coding, and interoperability skills.
When you try to export data to Microsoft FoxPro, Paradox, dBASE, Lotus
1-2-3, Text, or Microsoft Excel files, you may receive the following error
message:
Couldn't find installable ISAM
You may also receive this error message when you try to import data from
one of those file types.
CAUSE
This error can be caused by invalid information in the Windows Registry, or
by a missing or a corrupted dynamic-link library (.dll) file.
RESOLUTION
The following steps show you how to remove and then reinstall the indexed
sequential access method (ISAM) drivers in Microsoft Access 95 or Microsoft
Access 97:
- Start Windows Explorer (or File Manager) and search for the following
file names. If you find any of these files, rename them.
In Microsoft Access 95:
File Name Import/Export ISAM For
--------------------------------------
Msxl3032.dll Microsoft Excel
Mstx3032.dll Text
Mslt3032.dll Lotus 1-2-3
Mspx3032.dll Paradox
Msxb3032.dll Microsoft FoxPro
Msxb3032.dll dBase
In Microsoft Access 97:
File Name Import/Export ISAM For
--------------------------------------
Msexcl35.dll Microsoft Excel
Mstext35.dll Text
Msltus35.dll Lotus 1-2-3
Mspdox35.dll Paradox
Msxbse35.dll Microsoft FoxPro
Msxbse35.dll dBase
- If you have Microsoft Access as a stand-alone product, start the
Setup program for your version of Microsoft Access (95 or 97). Or
if you have Microsoft Access as a component of Microsoft Office
Professional for Windows, start the Setup program for your version
of Office Professional (95 or 97).
- Click the Add/Remove button.
NOTE: If you are running Setup for Microsoft Office 95 or
Professional, select Microsoft Access in the Options box, and then
click Change Option before you proceed to step 4.
- Select Data Access in the Options box, and then click Change Option.
- Clear the check box for each driver that has a check mark next to it.
- Click Continue. Follow the instructions on screen to complete the
process of removing the ISAM components.
- Start the Setup program again to reinstall the ISAM drivers.
- Click the Add/Remove button.
NOTE: If you are running Setup for Microsoft Office 95 or 97
Professional, select Microsoft Access in the Options box, and then
click Change Option before you proceed to step 9.
- Select Data Access in the Options box, and then click Change Option.
- Click to select the check box for each ISAM driver you want to
reinstall.
- Click Continue. Follow the instructions on screen to complete the
process of reinstalling the ISAM components.
If the error message continues, remove and then reinstall Microsoft Access.
The following steps show you how to remove and then reinstall Microsoft
Access:
- Back up all the Microsoft Access database (.mdb) files that you have
created.
- If you have Microsoft Access as a stand-alone product, start the
Setup program for your version of Microsoft Access (95 or 97). Or
if you have Microsoft Access as a component of Microsoft Office
Professional for Windows, start the Setup program for your version
of Office Professional (95 or 97).
- Remove Microsoft Access using one of the following methods:
- If you have Microsoft Access as a stand-alone product, in the
Installation Maintenance Program box, click Remove All.
- If you have Microsoft Access as a component of Microsoft Office
Professional, in the Installation Maintenance Program box, click
Add/Remove, and then click to clear the Microsoft Access check box.
Click Continue.
- Follow the instructions on screen to complete the process of removing
Microsoft Access 95 or Microsoft Access 97.
- Start Windows Explorer (or File Manager) and search for the following
file names. If you find any of these files, rename them:
In Microsoft Access 95:
File Name Import/Export ISAM For
--------------------------------------
Msxl3032.dll Microsoft Excel
Mstx3032.dll Text
Mslt3032.dll Lotus 1-2-3
Mspx3032.dll Paradox
Msxb3032.dll Microsoft FoxPro
Msxb3032.dll dBase
In Microsoft Access 97:
File Name Import/Export ISAM For
--------------------------------------
Msexcl35.dll Microsoft Excel
Mstext35.dll Text
Msltus35.dll Lotus 1-2-3
Mspdox35.dll Paradox
Msxbse35.dll Microsoft FoxPro
Msxbse35.dll dBase
- Insert Disk 1 of the Microsoft Access 95/Microsoft Access 97 disks into
a floppy drive on your computer, or insert the Microsoft Office
Professional 95/Microsoft Office 97 Professional CD into a CD-ROM drive.
- Reinstall Microsoft Access using one of the following methods:
- If you are installing Microsoft Access as a stand-alone product,
type a command to start Setup, and then follow the instructions to
install Microsoft Access on your computer. For example:
a:\setup
- If you are installing Microsoft Access as a component of Microsoft
Office Professional, start Setup, click the Add/Remove button, and
then click the Microsoft Access check box. Click Continue and
follow the instructions on screen to install Microsoft Access.
REFERENCES
For more information about ISAM settings in the Windows registry, search on
the phrase "ISAM," and then view "Customize Windows Registry settings used
by Microsoft Access," or ask the Office Assistant.
Additional query words:
attach link
Keywords : kb3rdparty kberrmsg IsmProb
Version : 7.0 97
Platform : WINDOWS
Issue type : kbprb
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