The information in this article applies to:
SYMPTOMS
When you run Setup for Microsoft Access 7.0 from the stand-alone program
disks or from the Office Professional compact disc or floppy disks, you may
receive the following error message, and then Setup fails:
CAUSEThis error may be caused by mismatched .dll files, by hardware or BIOS conflicts, or by a Windows registry problem. RESOLUTION
One cause of the error may be a mismatched version of Msvcrt40.dll in the
Windows\System or Winnt\System32 folder. A 65 kilobyte (KB) debug version
of Msvcrt40.dll ships with Visual C++, ActiveX SDK, and Windows NT version
4.0. Because this file is newer than the one that ships with Microsoft
Access 7.0 or Microsoft Office Professional for Windows 95, the Setup
program does not overwrite it.
The file installed by Visual C++, ActiveX SDK, and Windows NT version 4.0 is as follows:
If you suspect you have the wrong version of Msvcrt40.dll, rename the file on your hard drive and replace it with the correct version from Microsoft Access or Microsoft Office Professional media. Because the Windows 95 or Windows NT 4.0 operating system may be using this file, you may have to do the following in order to replace the file:
NOTE: Microsoft Money 5.0 installs version 4.1.6038 of MFC40.dll, dated 7/31/96. If this file is deleted or renamed during a Remove All/Reinstall of Microsoft Access 7.0, and Microsoft Money has its Reminder utility enabled, you may receive the following error message when Windows 95 is restarted:
To avoid this error, check the MFC40.dll version number before renaming or deleting MFC40.dll. To fix this error, reinstall Microsoft Money. The older MFC40.dll file will be overwritten by the newer version of Microsoft Money. REFERENCES
For more information about incorrect versions of Msvcrt40.dll, please see
the following articles in the Microsoft Knowledge Base:
Additional query words: problem install setup
Keywords : kberrmsg kbsetup StpFail |
Last Reviewed: April 19, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |