ACC97: Microsoft Office 97 SR-1 Patch Fails to Patch Microsoft Jet Database Engine Files

• Microsoft Access 97
• Microsoft Office 97 Professional Edition for Windows

SYMPTOMS

Novice: Requires knowledge of the user interface on single-user computers.

The Microsoft Office 97 Service Release 1 (SR-1) Patch may fail to upgrade the Microsoft Jet database engine components.

CAUSE

The version of the Jet database engine on your computer is not the same as that which shipped with Microsoft Access 97. For example, if you have installed Microsoft Visual Basic 5.0, the version of the Jet database engine on your computer is more recent than the version installed by Microsoft Access; therefore, it is not detected when you run the patch to update Microsoft Office 97.

RESOLUTION

Install the updated version of Microsoft Jet 3.5; this version of the Jet database engine is more recent than that included in the Microsoft Office 97 Service Release 1 (SR-1) Patch.

For information about how to obtain this update, please see the following article in the Microsoft Knowledge Base:

Q172733 ACC97: Updated Version of Microsoft Jet 3.5 Available for Download

MORE INFORMATION

Steps to Reproduce Problem

1. Install Microsoft Office 97 Professional Edition.



2. Install Microsoft Visual Basic version 5.0.



3. Open Windows Explorer and note the size and date of Msjet35.dll in your Windows\system folder (or your Windows\System32 folder if you are using Microsoft Windows NT).



4. Run the Microsoft Office 97 Service Release 1 (SR-1) Patch.
   
   Note that the size and date of Msjet35.dll have not changed; this indicates that the file has not been updated.

REFERENCES

For more information about Microsoft Office 97 Service Release 1 (SR-1) Patch, please see the following article in the Microsoft Knowledge Base:

Q150613 Microsoft Office 97 Service Release 1 Patch

Q172387 Files Installed and Updated in MS Office 97 SR-1 Patch

Additional query words: OFF97

Keywords : StpGnrl
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbbug