ACC97: Error Message Creating or Running a Query When Criteria Is Only Question Marks

ID: Q239106

The information in this article applies to:
  • Microsoft Access 97
Novice: Requires knowledge of the user interface on single-user computers.


SYMPTOMS

When you try to create or run a query, you may receive one or more of the following error messages.

In Microsoft Windows 95 or 98, you may receive an error similar to the following:

This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.
When you click Details, the following message appears:
MSACCESS caused an invalid page fault in MSJET35.DLL at 015f:040371dd.
NOTE: The actual memory address may vary.

After you close the first error message, you may see an error similar to:
This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.
When you click Details, the following message appears:
MSACCESS caused an invalid page fault in SSSCC.DLL at 015f:60567702.
NOTE: The actual memory address may vary.

In Microsoft Windows NT, you may receive an error similar to the following:
An application error has occurred and an application error log is being generated.

MSACCESS.exe
Exception: access violation (0xc0000005), Address: 0x040371dd
NOTE: The actual memory address may vary.


CAUSE

You created a query in which the only character in the Criteria row is one or more question marks (?).


RESOLUTION

Install the Microsoft Jet 3.5 SP3 update. For additional information about how to obtain the Microsoft Jet 3.5 SP3 update, please click the article number below to view the article in the Microsoft Knowledge Base:

Q172733 ACC97: Updated Version of Microsoft Jet 3.5 Available for Download


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.


MORE INFORMATION

Steps to Reproduce Problem

  1. Open the sample database Northwind.mdb.


  2. Create the following query based on the Customers table:


    3. 
   Query: qryQuestion
   ------------------
   Type: Select Query

   Field: CustomerID
   Table: Customers
   Criteria: ???
  3. On the Query menu, click Run.


    4. Note that you receive one of the errors mentioned in the "Symptoms" section.

Additional query words: pra ipf gpf

Keywords : kberrmsg kbdta
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbbug


Last Reviewed: November 10, 1999
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