CG: Troubleshooting ClipArt Gallery Problems on the Macintosh

• Microsoft ClipArt Gallery for Macintosh, versions 1.0, 1.1
• Microsoft PowerPoint for Macintosh, version 4.0
• Microsoft Office for the Macintosh, versions 4.2, 4.2.1
• Microsoft Works for the Macintosh, version 4.0

SYMPTOMS

When you insert a ClipArt gallery object into a presentation or document, you may receive the following error message:

Server file or source application cannot be found. Please be sure that it has not been deleted moved or renamed.

WORKAROUND

Here is a list of steps to follow when troubleshooting this problem (or other problems with ClipArt Gallery.)

1. Ensure that the Shared Code Folder and the Shared Code Manager are in the System:Extensions folder. Also, if your machine has the Extensions Manager installed, make sure that the Shared Code Manager extension is ON in the Extensions Manager.



2. Ensure that the Microsoft Folder has not been moved from its original location during installation. Typically the Microsoft Folder is installed on the hard drive at the same level as the Microsoft Office Folder.



3. Double-click the ClipArt Gallery application icon in the Microsoft Folder to reregister this program.



4. If, after Step 3, you get the message "Cannot load DLLs," verify that enough memory is allocated to ClipArt Gallery and that the Shared Code Manager is enabled:
   
   
   1. Click the ClipArt Gallery icon in the Microsoft folder.
   
   
   
   2. Click Get Info on the File menu.
   
   
   
   3. The default preferred size for ClipArt Gallery is 512K. Try increasing this size.
   
   
   



5. Make sure there is not an extension conflict. If the operating system is 7.5 or you have the Extension Manager utility, turn off all extensions except for those required by PowerPoint. These are the Shared Code Manager and the Microsoft OLE Extension.



6. In PowerPoint, click Object on the Insert menu and choose ClipArt Gallery from the list of object types.



7. If the above steps do not work, follow these steps:
   
   
   1. Run PowerPoint or Office Setup.
   
   
   
   2. Remove Clipart Gallery and the ClipArt files.
   
   
   
   3. If the Artgalry.idx, Artgalry.ini, and Artgalry.thm files remain in the Microsoft folder, remove them manually.
   
   
   
   4. Run Office or PowerPoint Setup again and add the Clipart Gallery and the Clipart files.
   
   
   

Additional query words: m_powerpt m_ppt ppt4 powerpnt power point CAG 1.00 crossprod

Keywords : kbole kbtool
Version : :1.0,1.1; MACINTOSH:4.0,4.2,4.2.1
Platform : MACINTOSH
Issue type : kbprb