CG3: Error Message: Clip Gallery Cannot Launch the Software Component to Handle...

• Microsoft Clip Gallery 3.0 for Windows

SYMPTOMS

When you attempt to insert a video file from Clip Gallery into another program, you may recieve the following error message

Clip Gallery cannot launch the software component to handle Path\Filename

CAUSE

This behavior can occur if both of the following conditions are true:

• You are using Microsoft Clip Gallery to insert a video into a Microsoft Office document.



• You do not have Windows Media Player installed on your computer.

RESOLUTION

To resolve this issue, install Media Player:

1. Click Start, point to Settings, and then click Control Panel.



2. Double-click Add/Remove Programs.



3. Click the Windows Setup tab or the Windows NT Setup tab.



4. In the list of Components, click Multimedia, and then click Details.
   
   NOTE: You need to click the word "Multimedia," not the check box next to Multimedia.



5. In the list of Components, click to select the Media Player check box, and then click OK.



6. Click OK.



7. If you are prompted to insert your Microsoft Windows CD-ROM, do so, and then click OK.



8. Close Control Panel.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

Microsoft Clip Gallery 3.0 is a shared program that enables you to embed pictures, sounds, and video clips in Microsoft Office 97 documents. To start Clip Gallery:

1. On the Insert menu in your Office 97 document, click Object.



2. In the Object type list, click Microsoft Clip Gallery, and then click OK.

Additional query words: off97 xl97 word97 acc97 ppt97 multimedia movies motion clipart word8 avi mpg mov clips

Keywords : kberrmsg kbtool kbualink97 kbdta
Version : WINDOWS:3.0
Platform : WINDOWS
Issue type : kbprb