Office 4.x: Setup Doesn't Reinstall VSHARE.386
ID: Q124056
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The information in this article applies to:
-
Microsoft Office for Windows, versions 4.2, 4.2c, 4.3, 4.3c
-
Microsoft Excel for Windows, version 5.0c
-
Microsoft Word for Windows, versions 6.0a, 6.0c
-
Microsoft PowerPoint for Windows, versions 4.0, 4.0a, 4.0c
SYMPTOMS
When you install one of the applications listed at the beginning of this
article, the virtual device driver file, VSHARE.386, is installed if it is
not already installed. This device replaces the functionality of the MS-DOS
device driver SHARE.EXE. If you then run the Setup program in maintenance
mode, and you choose the Reinstall button, the VSHARE.386 file is not
installed on your computer. Additionally, when you restart Windows, you
receive the following error message:
Cannot find a device file that may be needed to run Windows
Make sure that the PATH line in your AUTOEXEC.BAT file points to the
directory that contains the file and that it exists on your hard disk.
If the file does not exist, try running Setup to install it or remove
any references to it from your SYSTEM.INI file.
VSHARE.386
Press any key to continue
CAUSE
If the VSHARE.386 file is not located on your computer, this file is
not installed when you run the Setup program in maintenance mode and
choose to reinstall the files. If the "device=vshare.386" line is not
in the [386enh] section in your SYSTEM.INI file, this line is written
to the SYSTEM.INI file as expected when you reinstall the files.
WORKAROUND
To reinstall the VSHARE.386 file on your computer, do the following:
- Decompress or extract the file from your Setup disks and copy the file
to your WINDOWS\SYSTEM subdirectory.
VSHARE.386 is located on the following disks:
Application Version Format Disk Number
--------------------------------------------------------
Microsoft Office 4.2 3.5 25
5.25 30
4.2c non-DMF 26
4.2c DMF 19
4.3 3.5 31
4.3c non-DMF 32
4.3c DMF 23
Microsoft Word 6.0a 6.0c ALL 1
Microsoft PowerPoint 4.0 3.5 12
4.0 5.25 14
4.0a 4.0c 3.5 11
4.0a 4.0c 5.25 13
Microsoft Excel 5.0c 3.5 5
DMF 5
5.25 7
To decompress the file VSHARE.386 from non-DMF disks, type the
following at the MS-DOS prompt:
decomp a:\vshare.38_ c:\windows\system\vshare.386
To extract the file VSHARE.386 from DMF disks, type the following at the
MS-DOS prompt:
extract a:\<cabinet filename> /l c:\windows\system\VSHARE.386
To use either decomp or extract, copy the .exe file to your hard drive
before you use the command lines above.
-or-
At the MS-DOS prompt, type a:\ and run the command from there.
- In Notepad or another text editor, add the following line to the 386enh
section in the SYSTEM.INI file.
device=vshare.386
- Exit Windows and restart Windows again.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Setup. We are
researching this problem and will post new information here as it becomes
available.
MORE INFORMATION
The Share utility is required to run the applications listed above. For
more information about using VSHARE.386, see the Product Update topic in
the Microsoft Excel Readme file, XLREADME.HLP, or the Microsoft Word Readme
file, WDREADME.HLP.
For additional information, please see the following article(s) in the
Microsoft Knowledge Base:
Q118958 XL5: Excel 5.0c Setup Program Installs VSHARE.386
Additional query words:
1.00 1.10 4.00a 4.00c 4.20c 4.30c 5.00c 6.00a 6.00c
Keywords :
Version : WINDOWS:4.0,4.0a,4.0c,4.2,4.2c,4.3,4.3c,5.0c,6.0a,6.0c
Platform : WINDOWS
Issue type :