The information in this article applies to:
SYMPTOMSWhen you run the Word for Windows Setup program from an external floppy disk drive on a Hewlett-Packard OmniBook computer, after you remove Disk 1, insert Disk 2, and then press ENTER, you receive the "Insert Disk 2" message again. CAUSE
The OmniBook floppy disk drive is unable to read the Disk 2 file format.
STATUSHewlett-Packard is aware of this problem. RESOLUTION
To work around this problem, contact Microsoft to obtain a replacement
set of floppy disks that are not DMF formatted. Non-DMF diskettes are not
available for Microsoft Office for Windows 95. If your Omnibook supports a
cd-rom drive then contact Microsoft for a replacement cd-rom disk.
MORE INFORMATION
OmniBook is manufactured by Hewlett-Packard, a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this
product's performance or reliability.
Additional query words: 6.00a 6.00c winword 7.00b OFF7
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Last Reviewed: January 19, 2000 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |