HOWTO: Get Help with Crystal Reports - International and U.S.

ID: Q100368

The information in this article applies to:

Microsoft Visual Basic Enterprise Edition for Windows, versions 4.0, 5.0, 6.0
Microsoft Visual Basic Professional Edition for Windows, versions 3.0, 4.0, 5.0, 6.0
Microsoft Visual Basic Professional and Enterprise Editions, 16-bit only, for Windows, version 4.0

SUMMARY

Microsoft supports setup and installation for the Crystal Reports product shipped with the Professional Edition of Microsoft Visual Basic version 3.0 for Windows. For other Crystal Reports support, please do not contact Microsoft. Please contact Seagate Software, which now owns and supports Crystal Report Writer.

NOTE: The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

MORE INFORMATION

The following lists international and U.S. telephone numbers you can call to get technical support for Crystal Reports.

Crystal Report Writer is now owned by Seagate Software. The phone numbers for Seagate Software, formerly Crystal Services, are:

Technical Support: 604-669-8379 General Information: 800-877-2340

The Web sites are:

http://www.seagatesoftware.com http://www.crystalinc.com

England (UK):

Company: Contemporary Software
Phone: 1628-771299
Fax: 1628-771523

France:

Company: Seagate Software
Phone: 1-41-101600
Fax: 1-46-047419

Germany:

Company: Seagate Software
Phone: (0) 2154-916350
Fax: (0) 2154-91370

Australia

Company: Aeronaut industries
Phone: 2-9436 1175
Fax: 2-9436 1184
Email: sales@aeronaut.com.au
Web: http://www.aeronaut.com.au

All others may contact Seagate in Vancouver, BC, Canada:

Phone: 604-681-3435
Fax: 604-681-2934

REFERENCES

For a complete list of Crystal Reports support offerings, see the last three pages (PSS 1 - PSS 3) of the "Microsoft Visual Basic Professional Features Book 2" manual.

There is also a Crystal manual that comes with the Enterprise Edition of Visual Basic. The support policy for Crystal is in that book, appendix A.

Additional query words:

Keywords : kb3rdparty kb16bitonly kbref kbVBp400 kbVBp500 kbVBp600
Version : WINDOWS:3.0,4.0,5.0,6.0
Platform : WINDOWS
Issue type : kbhowto