PRB: VC Installation Hangs With Message "Updating Registry"

ID: Q190796


The information in this article applies to:
  • Microsoft Visual C++, 32-bit Editions, version 5.0


SYMPTOMS

Visual C++ 5.0 Setup hangs with the following message:

Updating Registry


CAUSE

A third-party provider has replaced WSock32.dll.


RESOLUTION

To work around this problem, perform the following steps:

  1. Exit Setup.


  2. Exit all applications that use WSock32.dll, typically Internet related applications.


  3. Rename WSock32.dll to WSock32.3rd:
    
          REN WSOCK32.DLL WSOCK32.3RD 
    On Windows 95 this file is found in %SYSTEMROOT%/SYSTEM, and on Windows NT this file is found in %SYSTEMROOT%/SYSTEM32.


  4. Copy over WSock32.dl_ from your operating system media disk to the same directory in step 3.


  5. Expand the file WSock32.dl_ to WSock32.dll:
    
          EXPAND WSOCK32.DL_ WSOCK32.DLL 


  6. Run Visual C++ 5.0 Setup.


  7. After a successful setup you can revert back to your old third party WSock32.dll although this is not recommended.



STATUS

This behavior is caused by a third party who has been made aware of the problem.

Additional query words:

Keywords : kberrmsg kbsetup kbVC500
Version : WINNT:5.0
Platform : winnt
Issue type : kbprb


Last Reviewed: July 30, 1999
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